Privacy policy · version 28 September

Privacy policy

How JustLodged handles property addresses and subscriber details.

Who we are

JustLodged is a service of ETP Consulting Pty Ltd (ABN 36 211 950 299), Brisbane QLD. We follow the Australian Privacy Principles in the Privacy Act 1988. Contact us at hello@justlodged.com.au.

What we collect about property owners

Our lists are made from building and planning applications that state and local governments publish as open data. Each row has a street address, the kind of work, the lodgement date, the application reference and, for some NSW jobs, a cost band. We treat an address together with the work being done as personal information about the people who live there.

We never collect or publish owner or applicant names, phone numbers or email addresses, and we never match addresses to other records to find out who lives there. Builder names are kept only when the builder is a company.

Why we use it and who sees it

We sort the applications by trade and send them to paying subscribers, who are trade businesses. Subscribers agree to contact owners by letterbox only, to respect No junk mail signs, and to tell us when an owner asks to be left alone.

Removing your address

Any owner or occupier can ask us to remove an address at remove my address or by email. We remove it from every future list, usually within two business days and always within 30 days, and we ask subscribers to stop sending flyers to it. If you ask, we will tell you which public register your address came from.

What we collect about subscribers

Your name, business name, email address, your area and packs, and your payment history. Card payments are handled by Stripe; we never see or store card numbers. Emails are delivered by our email provider. We keep subscriber records for as long as you subscribe and for seven years after for tax records.

Security and data breaches

Subscriber and removal records are kept in access controlled systems. If a data breach is likely to cause serious harm, we will notify the people affected and the Office of the Australian Information Commissioner as the Notifiable Data Breaches scheme requires.

Complaints

Email hello@justlodged.com.au. We reply within 30 days. If you are not satisfied, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.